Working Out Cardiff

Based in Cardiff and supported by the European Social Fund, Working Out utilises St Giles Trust’s peer-led approach to benefit local communities and enhance community services in Cardiff.

Working Out gives people in the local community who are former service users the opportunity to train as Peer Advisors through achieving the Level 3 Information, Advice and Guidance. Those undertaking it have typically experienced and overcome disadvantages such as homelessness, offending, mental health issues and substance misuse.

St Giles Trust’s programme of training and support offers them the opportunity to undertake paid placements with a local partner agency whilst undertaking the qualification.

As well as helping to improve the employability and skills of the Peer Advisors, Working Out supports local organisations who benefit from trained, supported ex-service users who can offer highly credible support services.

Peer Advisors do not need previous experience but must demonstrate an aptitude for the role and be passionate about helping others who are in situations similar to their own prior experiences.

After initial recruitment, each Peer Advisor undergoes a 12-module‘Learning to Advise’ course and support in their volunteer placement. Professional development skills are offered alongside ongoing coaching to develop employability. Training in skills such as IT, literacy and numeracy are also offered.