As a St Giles Trust supporter, you are playing a direct role in helping us change the lives of the people who need our services. Without your support,this work would not be possible and we will never take it for granted.

We are fully committed to being transparent about the way your support is used. This Fundraising Promise sets out what you can expect from us when you choose to become a St Giles Trust supporter.


We will process your donation promptly and acknowledge it in line with your wishes.


We have attained ISO 27001 certification which means we comply with a high level of security standards to safeguard our data. We will store your data securely and never share your details unless you specifically give us permission to do so.


We will respect how you wish us to communicate with you and make every effort to keep our records accurate and updated.

We will be honest and open

We will be honest and open in our communications with you. Sometimes, we will need to change some of the details of our beneficiaries to respect their right to privacy and confidentiality. However, the stories we share will give a true picture of the nature of our work and what your support is helping to achieve.

Where your support goes

As at 2017/18, 80p in every £1 donated to St Giles Trust goes directly towards our frontline services. The remainder goes towards services which support this such as our IT, buildings and HR functions. Unless you specifically tell us otherwise, we will use your donation towards the area of greatest need in our work.